About
Wellspring Israel
COMPANY
Our Story
Founded in 2013, Wellspring was the result of a realization: millions of people from around the world are drawn to Israel, dream about having a home in the Holy Land, and with great determination and difficulty – some accomplish this dream. Yet for many, this is only the beginning of the process of maintaining a home in a country which -though familiar in many ways- is foreign in so many others: language, law and bureaucracy, service culture, professional standards . . . Cognizant of the frustrations and challenges that many new or potential homeowners encounter, Wellspring’s vision was to transform the landscape of property ownership in Israel into an inviting and pleasant endeavor – a cause of joy and not one of dread. Driven by a love for Israel and a commitment to the highest standards of professional care and client satisfaction, we are proud of the many people that we have helped make and keep a home in Israel. We hope to do the same for you!
COMPANY
Our Story
Founded in 2013, Wellspring was the result of a realization: millions of people from around the world are drawn to Israel, dream about having a home in the Holy Land, and with great determination and difficulty – some accomplish this dream. Yet for many, this is only the beginning of the process of maintaining a home in a country which -though familiar in many ways- is foreign in so many others: language, law and bureaucracy, service culture, professional standards . . . Cognizant of the frustrations and challenges that many new or potential homeowners encounter, Wellspring’s vision was to transform the landscape of property ownership in Israel into an inviting and pleasant endeavor – a cause of joy and not one of dread. Driven by a love for Israel and a commitment to the highest standards of professional care and client satisfaction, we are proud of the many people that we have helped make and keep a home in Israel. We hope to do the same for you!
Our Team
Our Team
Maayan Harkham
Wellspring is led by Maayan Harkham, Israeli Bar-certified lawyer and mediator, and a seasoned Real Estate professional. She leads a team of experts in property and tenant care that also possess extensive experience with the practices and procedures of Israeli bureaucracy.
Shuky Abuav
Shuky Abuav has worked in real estate and property management for the past decade. He specializes in issues arising within homeowners associations, and in providing ancillary services including: billing and expense management, rent collection, routine maintenance and repair oversight, and renovation and home improvement management.
Lior Ria Rozen
Lior Ria Rozen is a real estate agent and alternative health therapist. A graduate of the social sciences, Lior believes in the strong connection between the spiritual and the material world, and utilizes her therapeutic background to assist clients in the purchasing, selling and management of properties, and ensuring that the process is harmonious and the outcomes are gratifying.
Ronen Barad
Ronen Barad is a handyman and a certified plumber, with 7 years’ experience. “I believe that my clients are my partners, so my goal is to go above and beyond to get the job done right, and leave each with a ‘wow’ moment once I’m done.”
VALUES
Our Core Values
Integrity and Courtesy
We are guided by “Derech Eretz” - integrity and courtesy - and believe that good will is the cornerstone of good business. Thus, we do not bill for every minute task, and approach our clients and all of their predicaments or needs with an attitude of cooperation and good faith. We recognize that our clients hail from different cultures with different expectations, and we are motivated by both in our business practices and business culture.
Good Relationships
We believe in fostering good relationships – with our clients and with professionals, and between our clients and those they transact with. While issues can sometimes descend into an opportunistic zero-sum game, our experience has demonstrated that mediation is a highly effective tool in resolving disputes - much more so than the alternatives of contention and litigation. We recognize that the common goal for both parties is to conclude the transaction feeling gratified. Approaching issues within the framework of mediation and good faith undeniably saves money, saves time, and cultivates reciprocity and an overall feeling of good will.
Peace of Mind
The expertise, professionalism, and personal touch of our representatives is what distinguishes us in the real estate management market. Our priority is our clients’ peace of mind, and we go above and beyond to provide a level of service and assistance that ensures satisfaction and a sense of security when away from their home in Israel.
Customized Service
We understand that each client has their particular needs and each property bears unique features, and we therefore apply customized solutions that are efficient and cost-effective to issues that arise - always guided by our clients’ best interest.
Good Communication
We maintain a clear, consistent line of communication with our clients, consulting with and updating them regularly.
Creativity
We offer creative, outside-the-box solutions to achieve the bottom line: ensuring the wellbeing of our clients and the maintenance of their homes.
Integrity and Courtesy
We are guided by “Derech Eretz” - integrity and courtesy - and believe that good will is the cornerstone of good business. Thus, we do not bill for every minute task, and approach our clients and all of their predicaments or needs with an attitude of cooperation and good faith. We recognize that our clients hail from different cultures with different expectations, and we are motivated by both in our business practices and business culture.
Good Relationships
We believe in fostering good relationships – with our clients and with professionals, and between our clients and those they transact with. While issues can sometimes descend into an opportunistic zero-sum game, our experience has demonstrated that mediation is a highly effective tool in resolving disputes - much more so than the alternatives of contention and litigation. We recognize that the common goal for both parties is to conclude the transaction feeling gratified. Approaching issues within the framework of mediation and good faith undeniably saves money, saves time, and cultivates reciprocity and an overall feeling of good will.
Peace of Mind
The expertise, professionalism, and personal touch of our representatives is what distinguishes us in the real estate management market. Our priority is our clients’ peace of mind, and we go above and beyond to provide a level of service and assistance that ensures satisfaction and a sense of security when away from their home in Israel.
Customized Service
We understand that each client has their particular needs and each property bears unique features, and we therefore apply customized solutions that are efficient and cost-effective to issues that arise - always guided by our clients’ best interest.
Good Communication
We maintain a clear, consistent line of communication with our clients, consulting with and updating them regularly.
Creativity
We offer creative, outside-the-box solutions to achieve the bottom line: ensuring the wellbeing of our clients and the maintenance of their homes.
commitment
Service Charter
Personal Attention, Dedication and Confidentiality
We undertake to care for our clients and all of their needs on a personal, thorough, and confidential basis.
Coordination, Control and Transparency
We undertake that our work-product will be documented, reviewed and sent to our clients, as necessary, in a timely and orderly manner.
Professionalism
We undertake to handle our clients’ interests with the utmost professionalism, and if necessary, to use reliable and trustworthy experts. In addition, we undertake to perform our work to the satisfaction of our clients.
